Privacy Policy

At Aisle 11 (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, contact us, enquire about products or services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Aisle 11 is a business offering discounted branded products across a range of categories including performance, lifestyle, surf, outdoor and everyday essentials.

If you have questions about this Privacy Policy, please contact us:

Email: hello@aisle11.com.au

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Business name (for wholesale/B2B enquiries)

• Any information submitted through forms, emails or enquiries

Website Usage Information

We may automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website activity and interactions

• Cookies and analytics data

3. How We Use Your Information

We may use your information to:

• Respond to product or wholesale enquiries

• Provide information about products or availability

• Communicate with you regarding services or updates

• Improve our website and customer experience

• Understand website traffic and visitor behaviour

• Send updates or promotional communications (where permitted)

We will only use your information where reasonably necessary for business purposes.

4. Marketing Communications

If you opt in to receive updates, promotions or product information, we may contact you via email or other channels.

You can unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

5. Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality and analyse visitor behaviour.

Cookies help us:

• Understand website performance

• Improve content and user experience

• Monitor website traffic

You can disable cookies through your browser settings, although some parts of the website may not function properly.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our website or business, including:

• Website hosting providers

• Analytics providers

• Email and communication platforms

• Payment or booking systems (if introduced in future)

We may also disclose information where required by law.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Access & Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.

To make a request, please contact us via the details above.

9. Third-Party Links

Our website may contain links to third-party websites or brand partners. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business or legal changes.

Updates will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: hello@aisle11.com.au